Orders and Shipping

Order Processing

  • All orders are processed within 2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email confirmation with your order details once your order is placed.

Shipping Options

We offer two convenient shipping options within Australia:

  1. Regular Delivery: $10 Flat Rate
  2. Express Shipping: $15 Flat Rate
  3. FREE Regular Delivery on orders over $150

Shipping Provider

All our orders are shipped via Australia Post, a reliable and trusted postal service in Australia. Australia Post ensures secure and timely delivery of your scrubs right to your doorstep.

Order Tracking

  • You will receive a tracking number via email once your order is dispatched.
  • To track your order, simply visit the Australia Post website and enter your tracking number.

Delivery Issues

In the rare event of any issues with your delivery, such as delays or lost packages, please contact our customer support team at We will work with Australia Post to resolve the issue promptly.

Returns and Exchanges

If you need to return or exchange your scrubs, please refer to our Returns and Exchanges policy for detailed instructions.

Bulk or Custom Orders

If you're ordering in bulk or if our scrubs sold out like hot cakes, please note it might take 4-6 weeks to get the party started.

But if they're in stock, you'll be strutting your stuff in just one week! 😎 Remember to fill out our team order form first! We will let you know in more detail regarding wait times.

Contact Us

If you have any questions or need further assistance regarding your order or shipping, please don't hesitate to reach out to our customer support team at

Thank you for choosing Sol Society for your medical scrubs needs. We appreciate your business and look forward to providing you with quality scrubs and outstanding service.